Reviews

I hauled a bunch of loads for TQL. On one of the older loads, the receiver marked a shortage on the BOL. Nobody from TQL called me about it. Nobody emailed me about a claim. As far as I knew, the load was done and everything was fine. I kept hauling for them, and eventually TQL owed me about $5,300 for completed loads. When I finally asked for my money, that's when I heard about this “claim” for some baking forms from months earlier. TQL didn't just refuse to pay the $5,300 - they told me that after the claim, I owed THEM about $700. So somehow I went from TQL owing me $5,300 to me supposedly owing TQL $700. I wasn't there when the trailer was loaded or unloaded, and the seal was intact. I don't know when TQL actually opened this claim. I don't know if TQL ever paid anybody for the shortage, and I haven't seen anything showing that they even contacted the shipper about it. The biggest problem is that they didn't tell me when it happened because shortages are usually computer mistake. I first heard about it months later, when there was no realistic way for me to check anything. By then you can't go back and count the freight or figure out what actually happened at the shipper or receiver. So carriers, watch your BOLs. If a receiver puts a shortage on a TQL load, don't assume you're good just because TQL doesn't say anything. You might keep hauling for them and let your balance build up, then find out months later that there's a “claim” being used to wipe out everything they owe you. Shippers should think about this too. Using TQL's claims process to cover warehouse shortages out of carriers' pockets comes with a price. Carriers know there is a risk of not getting paid, so they build that risk into their rates. At the end of the day, the shipper pays for that risk through higher transportation costs. And every time a carrier gets burned on payment, there is a good chance that carrier won't haul for TQL again. TQL has less capacity than other brokers.

Honda Civic from Meriden, CT to Newport, OR. Uneventful delivery just like it should be.

Car not marked delivered, no delivery inspection but dispatcher says it was delivered couple of days ago. Not responding to multiple requests to mark car delivered - updated it from our side.

Mazda 3 TX to NJ

Car was delivered fine and timely. Pickup was not marked on time in driver app. No delivery inspection.

Smooth delivery of vintage Blazer from San Diego to Los Gatos (Bay Area).

Chattanooga to Long Beach Honda Accord delivered without problems.

Porsche Boxster delivered from Knoxville to San Antonio. Customer said "great driver".

They move two of our cars and this is second car 4 days late for delivery, 11 days on the road so far...

Delivery is 4 days late.

Nissan Juke from Ohio to Pennsylvania. No GPS tracking but it's a short overnight delivery.

Had a great experience. This company is transparent, our price was locked and not changed, great communication. I would definitely use this service again.

I used GQ Line LLC to transport my Porsche GT4 RS from Massachusetts to New Jersey through Montway. I had concerns before pickup after seeing other negative reviews, but I decided to proceed with the carrier. In hindsight, I regret that decision. The transport setup appeared extremely basic and unprofessional for a high-value vehicle. The car was moved with a pickup truck and trailer, and simple wooden blocks were being used as part of the loading setup. Compared with other vehicle transport operations I have seen, this was one of the least professional-looking setups I have personally encountered. After delivery, I documented a separate, substantially larger area of damage to the front lip. There was a minor pre-existing mark elsewhere on the lip, which I have never disputed. GQ relied on a pickup photograph of that different minor mark to deny responsibility for the damage I am claiming. I provided before-and-after photographs and obtained a Porsche dealer estimate of $1,645.06 plus tax. I contacted GQ directly to dispute the denial, but received no substantive response or meaningful claim resolution. Communication and claim handling were extremely poor. I have since filed a formal complaint with FMCSA regarding the handling of the claim. Based on my experience, I would not use GQ Line again, particularly for a valuable or low-clearance vehicle.

Michigan to South Carolina

Honda CRV from Tempe, TX to Walnut Creek, CA

Smooth enclosed delivery of Celica from NC to CO.

Carrier went dark, missed pickup date, stopped answering calls and text messages.