Reviews
Showing 21–40 of 55 reviews.
Had a great experience. This company is transparent, our price was locked and not changed, great communication. I would definitely use this service again.
I used GQ Line LLC to transport my Porsche GT4 RS from Massachusetts to New Jersey through Montway. I had concerns before pickup after seeing other negative reviews, but I decided to proceed with the carrier. In hindsight, I regret that decision. The transport setup appeared extremely basic and unprofessional for a high-value vehicle. The car was moved with a pickup truck and trailer, and simple wooden blocks were being used as part of the loading setup. Compared with other vehicle transport operations I have seen, this was one of the least professional-looking setups I have personally encountered. After delivery, I documented a separate, substantially larger area of damage to the front lip. There was a minor pre-existing mark elsewhere on the lip, which I have never disputed. GQ relied on a pickup photograph of that different minor mark to deny responsibility for the damage I am claiming. I provided before-and-after photographs and obtained a Porsche dealer estimate of $1,645.06 plus tax. I contacted GQ directly to dispute the denial, but received no substantive response or meaningful claim resolution. Communication and claim handling were extremely poor. I have since filed a formal complaint with FMCSA regarding the handling of the claim. Based on my experience, I would not use GQ Line again, particularly for a valuable or low-clearance vehicle.
Can you file insurance claim against carrier's insurance?
Ask your broker (Montway) for certificate of insurance for carrier (GQ Line LLC), then contact insurance and tell them you would like to file a claim.
I work for a broker and my experience that used Porsche purchases half of the time end up here. Customer harasses driver to send him money for damage that is not really visible on a pictures. And when it comes to actually filing claim to insurance, thoughts of insurance fraud and new boyfriend in prison stop it where it is right now. This particular case could be different, but there is a pattern with buyers of used Porches.
Very smooth and easy process. Was on time for both pick up and delivery. Would use them again.
Driver got car delivered quick from pickup date!
Excellent carrier, 10/10 service and great communication. Will definitely use them again if needed.
Booked auction order. Did not pickup on scheduled day, next day stopped replying to messages.
Do not use this carrier. Was assigned this carrier and they never answered the phone or text messages. Did not show up to pick up my vehicle.
Chris' communication was poor. But Joseph the driver was great. Kept me in the loop the whole time. Overall smooth experience. The only issue was the car was picked up a day early with no real communication that was happening until just before they were there and the contract for pickup couldn't be there. This might have been a dispatch issue again related to Chris.
504 Hauling LLC safely delivered my BMW iX M60 from Florida to NC. Communication with the driver was easy and thorough including pictures at pickup. Car arrived in 1 day. If I ever need to ship a vehicle again I will be relieved if 504 is the carrier.
Tried to load INOP car without winch but could not do it.
Angel was nice and communicated well. No issues with the pickup or delivery.